Mar 9, 2020Why Customer Experience Is Now Job No. 1 for CEOsJob No. 1 for CEOs today is ensuring the company delivers a compelling customer experience. This laser sharp focus on the total...
Feb 25, 2020Leading in Our Uncertain Times: Be Real — Not a HeroWe are living in an era of “pervasive uncertainty,” and leaders need to adopt a more humble, open and committed approach to thrive under...
Aug 30, 2019‘Dream the Impossible’: Life Lessons from Keshub MahindraKeshub Mahindra, the senior-most Wharton alumnus in India, is chairman emeritus of India’s Mahindra Group, a $20.7 billion conglomerate....
Aug 19, 2019Why ‘Radical Self-inquiry’ Can Create a Thriving WorkplaceExecutive coach Jerry Colonna wants managers to stop focusing on output and achievement. Instead, he wants them to engage in radical...